Surfing on your phone is a “cringeworthy process”
February 24, 2009 by Lisa Mayer
Filed under Uncategorized
You’ve got to love Jakob Nielsen’s use of the English language. In his Feb 17th Alertbox article “Mobile Web 2009 = Desktop Web 1998” he discusses the similarities he uncovered during a recent usability test of mobile sites:
- Abysmal success rates
- Download times dominate the user experience
- Scrolling causes major usability problems
- Bloated pages hurt users (not physically I hope)
- Unfamiliarity with a browser’s user interface limits the user’s options
- JavaScript crashed and problems with advanced media types (video, flash, etc)
- Reluctant to use websites on mobile devices
- Search dominance
- Old-media design
The article goes on to discuss screen size issues, arguments for separate mobile sites, ideas about mobile web’s future, and where to learn more.

